Delta Airlines announced a significant enhancement to its passenger experience through expansion of fast, free Wi-Fi on Viasat-equipped widebody aircraft on a route-by-route basis, presented by T-Mobile.
Delta Airlines S.V.P. – Customer Experience Design, Ranjan Goswami said “As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers traveling both domestically and internationally in new, in-the-moment ways. The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”
The additional routes will be phased in as high-quality, reliable service becomes available, the international Wi-Fi portal will not require a SkyMiles log-in initially. The airline stated in September 2024 it will roll out service in Iceland, Ireland, Israel, Belgium, Czech Republic, Denmark, Greece, Portugal, Sweden and Switzerland markets.
Delta operates seasonal service to Dublin from three of its U.S. hubs at Atlanta, Boston and Shannon to New York JFK , in addition to year-round service from Dublin to New York-JFK.
Irish Aviation Research Institute © 17 August 2024 All Rights Reserved