Belfast International Airport announced the launch of PRM Assist, marking a major advancement in the delivery of special assistance services in Northern Ireland. Belfast International Airport is the first airport in Northern Ireland to deploy this cutting-edge mobile application, aimed at significantly improving the travel experience for passengers with reduced mobility.
PRM Assist is designed to transform how passengers arrange and manage their assistance needs. Passengers benefit from real-time updates on booking confirmations, waiting times, and important notifications about delays. The app also allows users to request specific assistance and provide feedback to continually enhance the service.
Director PRM Assist Conor Halpin, commented “We’re thrilled to announce our recent launch at Belfast International Airport. This partnership marks an exciting step forward in enhancing the passenger experience through our innovative technology solutions. We’re committed to working closely with the Belfast International team to streamline airport assistance operations and deliver a seamless journey for all passengers.”
The APP is available to download on the Apple App Store and Google Play Store, will address key challenges including streamlined surveys and feedback, enhanced operational efficiencies, and improved recruitment and scheduling processes for service provider OCS .
Image Credit: PRM Assist
Irish Aviation Research Institute © 15 September 2024 All Rights Reserved
